ai-ml
ChatSense AI Customer Support
Client: E-Com Solutions
About the Project
Implemented an AI chatbot to handle customer inquiries automatically, reducing response time and support costs.
Key Metrics
Support Tickets
75%
-75% Improvement
Scope of Work
- NLP engine training
- Integration with client CRM
- Multi-channel support (web, mobile)
- Analytics dashboard
- Continuous learning system
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Initial strategy session within 24 hours.
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